Personal care services
Supporting independent lives
Looking after individuals with restricted mobility or suffering from ill health, our
services cover everyday functions like personal hygiene, toileting and dressing. Our friendly, dedicated and well-trained experts o er essential support and a shoulder to lean on wherever it’s needed.
Care with a capital ‘C’
We putting people at the heart of everything we do at NLG, our Personal Care services come
with an added personal touch. We believe that seeing the same friendly faces time after time is vital, as familiarity helps to increase the overall sense of wellbeing. Even though our carers are trained to provide all aspects of personal care, there may be some things the individual would still prefer to do for themselves. Not only will we respect that, but we’ll actively encourage it when appropriate.
Preparation is everything
Getting to know every last detail of what’s required, our care coordinator will create one of our unique bespoke plans for the service user, outlining
their likes and dislikes, special task instructions, their favourite hygiene or beauty products, as well as what – and who – they feel most comfortable with.
Home comforts
Personal care is available for any daily tasks the service user may need help with, such as having a bath or taking a shower, applying creams and lotions, putting on clothes and toileting, all carried out with
sensitivity in the comfort of the individual’s own home.
All part of a day’s work for our exceptional carers
• Assistance with medication
• Making meals
• Bathing, showering and bed-baths
• Help using the toilet, commode or bedpan
• Dressing and getting ready for bed
• Help brushing teeth
• Applying make-up and hair care
• Support with shaving
• Applying creams and lotion
• Foot care, particularly for those with diabetes who need to be extra vigilant
• Support moving position in bed, to prevent discomfort and bed sores
• Changing continence pads and cleaning intimate areas
• Changing or maintaining a stoma or catheter bag
The choices for personal care
Like all forms of in-home care, support with personal care is built entirely around your individual needs and existing personal routines. If you like to wash before breakfast or have a bath before going to bed, a carer will happily follow your schedule, letting you live the way you want.
Care delivered by NLG home care, you have the choice of having a visiting carer – this is someone who visits at set times of the day or even overnight – to provide the support you need. If you require nursing support (to undertake more clinical duties), these visits can also be included, or for more ongoing, permanent home care it may be best and more cost effective to have a live-in carer, living at home with you.
NLG home carers support with many other tasks in addition to personal care. They are fully trained to administer medication, help those with restricted mobility to move safely around the home (especially when using hoists and other support equipment) and can prepare meals, complete light household chores and even offer simple companionship, ongoing support and encouragement.