
When you are trusting a team with someone you love, you want to know who they are. These are the people who will care for the person, coordinate the package and answer the phone when you call, the people you will actually deal with.
Every carer is carefully recruited and vetted, including an enhanced DBS check, then trained for the specific needs of the person before they start. They are not agency staff sent to fill a gap; they are our team, supervised by our nurses.
Our nurses design each care plan, train the carers to it and keep the package safe day to day. If the person’s needs change, our clinical team adjusts the care around them.

You will have a named care coordinator who knows the package and the team, so when you call you are talking to someone who already knows your situation, not starting from the beginning every time.

Want to know more about the team who would care for the person you love? Talk to our care coordinators.