Important information

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NL Group

Important Information

Everything you need in one place

The practical things: what to expect, your agreements with us, and how to raise something if you need to. If you cannot find what you are looking for, your care coordinator can help.

Getting Started

Your welcome pack and agreements

Guide

Service user welcome pack

Guide

Care & service agreements

Guide

The role of your commissioner

Guide

Safeguarding, complaints & compliments

Get in Touch

Talk to us

If something is not right, or you just need to talk to someone who knows your package, call your care coordinator.