Adult complex care

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NL Group

Adult Complex Care

Care at home for an adult you love

If someone in your family needs complex care at home, you are probably choosing between two or three providers, at a hard time, and you want to know one thing: are they a safe pair of hands. This page is here to reassure you and show how we care for adults with complex needs.

What We Do

The kind of care we provide

We look after adults whose needs are too complex for ordinary home care, in their own home rather than a hospital or a care home. That might be breathing support, a spinal or neurological condition, recovery after a brain injury, a learning disability or autism, or a mental health need. The care is led by our nurses and given by carers trained for it.

Two caregivers in blue uniforms interact with a smiling man in a wheelchair. Inset image shows one caregiver smiling and gesturing, wearing an ID badge.
Two women, one in a wheelchair, smiling and talking indoors; in a second image, they sit together in a car, both appearing happy.

How It Feels

A consistent team who gets to know you

Most of complex care is the same skilled routine, day in and day out, done safely. What families remember is the rest of it: the small things a team who knows the person can do to help them live the life they want. That comes from having the same faces, not a rotating cast.

The People

The people who care for you

Every carer is carefully recruited, vetted, trained for the specialism and clinically supervised, around the clock. You will have a named coordinator who knows the package, so you are not starting again every time you call.

Carefully Recruited & Vetted

Trained for Your Specialism

Clinically Supervised, 24/7

A Consistent Team You Get to Know

Get in Touch

Talk to us

If you would like to talk it through, our care coordinators are the people to speak to. They will explain what happens next and answer the questions you cannot find answers to elsewhere.